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Join Our Team & Shape the Future

Unlock your potential and build a future that matters.

Track 1

Regular Employment – Trainee Account Executive

Assign to a specific specialty

Assign to a specific specialty

Assign to a specific specialty

Track 2

Management Associate (Executive)

3-years training programme

3-years training programme

3-years training programme

Year 1 & 2 - assigned to a primary practice plus rotation to other specialty practices

Year 3 – permanent assignment to the relevant specialty practice

1 Year bond or

1 Year bond or

1 Year bond or

2 years bond with overseas attachment of up to 3 months

2 years bond with overseas attachment of up to 3 months

2 years bond with overseas attachment of up to 3 months

Opportunities in Acclaim

Join our team and grow with us! Find a role that fits your skills and passion.

Account Executive / Senior Account Executive (Entry-Level: 3 to 4 years)

Job Type: Full-time

As an Account Executive or Senior Account Executive, you will support brokers by developing a strong foundation in insurance knowledge, managing client servicing tasks, and ensuring seamless coordination across teams.

Responsibilities:

  • Assist brokers in preparing proposals, quotations, and renewal documents.

  • Build and maintain client relationships through responsive communication and support.

  • Conduct research and analysis to support risk assessments and program design.

  • Liaise with insurers and underwriters to obtain competitive terms and solutions.

  • Manage policy administration, documentation, and contract compliance.

  • Provide timely follow-up on claims, endorsements, and client requests.

  • Develop product and industry knowledge to support client and broker needs.

  • Contribute to account management activities and client service plans.

Account Executive / Senior Account Executive (Entry-Level: 3 to 4 years)

Job Type: Full-time

As an Account Executive or Senior Account Executive, you will support brokers by developing a strong foundation in insurance knowledge, managing client servicing tasks, and ensuring seamless coordination across teams.

Responsibilities:

  • Assist brokers in preparing proposals, quotations, and renewal documents.

  • Build and maintain client relationships through responsive communication and support.

  • Conduct research and analysis to support risk assessments and program design.

  • Liaise with insurers and underwriters to obtain competitive terms and solutions.

  • Manage policy administration, documentation, and contract compliance.

  • Provide timely follow-up on claims, endorsements, and client requests.

  • Develop product and industry knowledge to support client and broker needs.

  • Contribute to account management activities and client service plans.

Account Executive / Senior Account Executive (Entry-Level: 3 to 4 years)

Job Type: Full-time

As an Account Executive or Senior Account Executive, you will support brokers by developing a strong foundation in insurance knowledge, managing client servicing tasks, and ensuring seamless coordination across teams.

Responsibilities:

  • Assist brokers in preparing proposals, quotations, and renewal documents.

  • Build and maintain client relationships through responsive communication and support.

  • Conduct research and analysis to support risk assessments and program design.

  • Liaise with insurers and underwriters to obtain competitive terms and solutions.

  • Manage policy administration, documentation, and contract compliance.

  • Provide timely follow-up on claims, endorsements, and client requests.

  • Develop product and industry knowledge to support client and broker needs.

  • Contribute to account management activities and client service plans.

Assistant Account Manager (Intermediate-Level: 2 to 3 years)

Job Type: Full-time

As an Assistant Account Manager, you will take ownership of managing client relationships at the working level, support brokers on complex accounts, and ensure delivery of effective insurance and risk solutions.

Responsibilities:

  • Manage day-to-day servicing of assigned client accounts independently.

  • Support brokers in handling complex accounts and program structures.

  • Prepare, review, and negotiate insurance quotations, renewals, and policy terms.

  • Build strong working relationships with clients, insurers, and other stakeholders.

  • Coordinate placement activities, ensuring accuracy and compliance in documentation.

  • Assist in claims coordination, providing timely updates and support to clients.

  • Conduct risk analysis and develop recommendations tailored to client needs.

  • Identify opportunities to enhance client satisfaction and strengthen retention.

  • Mentor and guide junior executives in account servicing tasks.

Assistant Account Manager (Intermediate-Level: 2 to 3 years)

Job Type: Full-time

As an Assistant Account Manager, you will take ownership of managing client relationships at the working level, support brokers on complex accounts, and ensure delivery of effective insurance and risk solutions.

Responsibilities:

  • Manage day-to-day servicing of assigned client accounts independently.

  • Support brokers in handling complex accounts and program structures.

  • Prepare, review, and negotiate insurance quotations, renewals, and policy terms.

  • Build strong working relationships with clients, insurers, and other stakeholders.

  • Coordinate placement activities, ensuring accuracy and compliance in documentation.

  • Assist in claims coordination, providing timely updates and support to clients.

  • Conduct risk analysis and develop recommendations tailored to client needs.

  • Identify opportunities to enhance client satisfaction and strengthen retention.

  • Mentor and guide junior executives in account servicing tasks.

Assistant Account Manager (Intermediate-Level: 2 to 3 years)

Job Type: Full-time

As an Assistant Account Manager, you will take ownership of managing client relationships at the working level, support brokers on complex accounts, and ensure delivery of effective insurance and risk solutions.

Responsibilities:

  • Manage day-to-day servicing of assigned client accounts independently.

  • Support brokers in handling complex accounts and program structures.

  • Prepare, review, and negotiate insurance quotations, renewals, and policy terms.

  • Build strong working relationships with clients, insurers, and other stakeholders.

  • Coordinate placement activities, ensuring accuracy and compliance in documentation.

  • Assist in claims coordination, providing timely updates and support to clients.

  • Conduct risk analysis and develop recommendations tailored to client needs.

  • Identify opportunities to enhance client satisfaction and strengthen retention.

  • Mentor and guide junior executives in account servicing tasks.

Account Manager (Mid-Level)

Job Type: Full-time

As an Account Manager, you will independently manage non-complex client accounts, actively contribute to developing tailored insurance solutions, and play a key role in placement strategies to ensure optimal outcomes.

Responsibilities:

  • Manage and service non-complex client accounts with minimal supervision.

  • Participate actively in designing insurance solutions aligned with client needs.

  • Support the development and execution of placement strategies with insurers.

  • Prepare and present proposals, renewals, and coverage comparisons.

  • Build and maintain trusted client relationships through proactive engagement.

  • Liaise with underwriters to secure competitive terms and enhance service delivery.

  • Assist in claims management by coordinating between clients and insurers.

  • Monitor client policies to ensure compliance, accuracy, and timely updates.

  • Identify opportunities for account growth, cross-selling, or improved solutions.

  • Provide guidance and support to junior team members in servicing activities.

Account Manager (Mid-Level)

Job Type: Full-time

As an Account Manager, you will independently manage non-complex client accounts, actively contribute to developing tailored insurance solutions, and play a key role in placement strategies to ensure optimal outcomes.

Responsibilities:

  • Manage and service non-complex client accounts with minimal supervision.

  • Participate actively in designing insurance solutions aligned with client needs.

  • Support the development and execution of placement strategies with insurers.

  • Prepare and present proposals, renewals, and coverage comparisons.

  • Build and maintain trusted client relationships through proactive engagement.

  • Liaise with underwriters to secure competitive terms and enhance service delivery.

  • Assist in claims management by coordinating between clients and insurers.

  • Monitor client policies to ensure compliance, accuracy, and timely updates.

  • Identify opportunities for account growth, cross-selling, or improved solutions.

  • Provide guidance and support to junior team members in servicing activities.

Account Manager (Mid-Level)

Job Type: Full-time

As an Account Manager, you will independently manage non-complex client accounts, actively contribute to developing tailored insurance solutions, and play a key role in placement strategies to ensure optimal outcomes.

Responsibilities:

  • Manage and service non-complex client accounts with minimal supervision.

  • Participate actively in designing insurance solutions aligned with client needs.

  • Support the development and execution of placement strategies with insurers.

  • Prepare and present proposals, renewals, and coverage comparisons.

  • Build and maintain trusted client relationships through proactive engagement.

  • Liaise with underwriters to secure competitive terms and enhance service delivery.

  • Assist in claims management by coordinating between clients and insurers.

  • Monitor client policies to ensure compliance, accuracy, and timely updates.

  • Identify opportunities for account growth, cross-selling, or improved solutions.

  • Provide guidance and support to junior team members in servicing activities.

Manager / Senior Manager (Advanced Level)

Job Type: Full-time

As a Manager or Senior Manager, you will act as deputy to the Specialty Lead, overseeing team operations, managing key client portfolios, and driving strategic initiatives to deliver high-quality insurance and risk solutions.

Responsibilities:

  • Act as deputy to the Specialty Lead, supporting overall team management and strategy.

  • Oversee servicing and placement activities for key client accounts, ensuring excellence and compliance.

  • Lead the development and negotiation of complex insurance programs and solutions.

  • Build and maintain strong relationships with major clients, insurers, and partners.

  • Supervise and mentor junior staff, fostering professional growth and technical expertise.

  • Contribute to business development efforts, including identifying opportunities and supporting proposals.

  • Monitor market trends and provide insights to enhance client solutions and competitiveness.

  • Ensure operational efficiency, quality control, and adherence to service standards.

  • Represent the team in internal and external meetings when required by the Specialty Lead.

  • Support succession planning and knowledge transfer within the team.

Manager / Senior Manager (Advanced Level)

Job Type: Full-time

As a Manager or Senior Manager, you will act as deputy to the Specialty Lead, overseeing team operations, managing key client portfolios, and driving strategic initiatives to deliver high-quality insurance and risk solutions.

Responsibilities:

  • Act as deputy to the Specialty Lead, supporting overall team management and strategy.

  • Oversee servicing and placement activities for key client accounts, ensuring excellence and compliance.

  • Lead the development and negotiation of complex insurance programs and solutions.

  • Build and maintain strong relationships with major clients, insurers, and partners.

  • Supervise and mentor junior staff, fostering professional growth and technical expertise.

  • Contribute to business development efforts, including identifying opportunities and supporting proposals.

  • Monitor market trends and provide insights to enhance client solutions and competitiveness.

  • Ensure operational efficiency, quality control, and adherence to service standards.

  • Represent the team in internal and external meetings when required by the Specialty Lead.

  • Support succession planning and knowledge transfer within the team.

Manager / Senior Manager (Advanced Level)

Job Type: Full-time

As a Manager or Senior Manager, you will act as deputy to the Specialty Lead, overseeing team operations, managing key client portfolios, and driving strategic initiatives to deliver high-quality insurance and risk solutions.

Responsibilities:

  • Act as deputy to the Specialty Lead, supporting overall team management and strategy.

  • Oversee servicing and placement activities for key client accounts, ensuring excellence and compliance.

  • Lead the development and negotiation of complex insurance programs and solutions.

  • Build and maintain strong relationships with major clients, insurers, and partners.

  • Supervise and mentor junior staff, fostering professional growth and technical expertise.

  • Contribute to business development efforts, including identifying opportunities and supporting proposals.

  • Monitor market trends and provide insights to enhance client solutions and competitiveness.

  • Ensure operational efficiency, quality control, and adherence to service standards.

  • Represent the team in internal and external meetings when required by the Specialty Lead.

  • Support succession planning and knowledge transfer within the team.

Divisional Director (Senior Level)

Job Type: Full-time

As a Divisional Director and Specialty Leader, you will anchor a specialty division, drive team performance, and play a key role in shaping and executing the company’s overall growth strategy.

Responsibilities:

  • Lead and manage the specialty division, ensuring alignment with company vision and strategy.

  • Drive business growth by developing and executing strategies for client acquisition and retention.

  • Oversee the design and delivery of innovative insurance and risk solutions within the specialty.

  • Build and maintain senior-level client relationships, acting as a trusted advisor.

  • Represent the company in strategic negotiations with insurers, partners, and industry bodies.

  • Develop and mentor future leaders within the team, ensuring succession and capability building.

  • Monitor financial performance, budgets, and profitability of the division.

  • Collaborate with senior leadership to shape company-wide initiatives and market positioning.

  • Champion operational excellence, compliance, and best practices across the division.

  • Contribute to the company’s overall growth strategy by identifying opportunities for expansion and innovation.

Divisional Director (Senior Level)

Job Type: Full-time

As a Divisional Director and Specialty Leader, you will anchor a specialty division, drive team performance, and play a key role in shaping and executing the company’s overall growth strategy.

Responsibilities:

  • Lead and manage the specialty division, ensuring alignment with company vision and strategy.

  • Drive business growth by developing and executing strategies for client acquisition and retention.

  • Oversee the design and delivery of innovative insurance and risk solutions within the specialty.

  • Build and maintain senior-level client relationships, acting as a trusted advisor.

  • Represent the company in strategic negotiations with insurers, partners, and industry bodies.

  • Develop and mentor future leaders within the team, ensuring succession and capability building.

  • Monitor financial performance, budgets, and profitability of the division.

  • Collaborate with senior leadership to shape company-wide initiatives and market positioning.

  • Champion operational excellence, compliance, and best practices across the division.

  • Contribute to the company’s overall growth strategy by identifying opportunities for expansion and innovation.

Divisional Director (Senior Level)

Job Type: Full-time

As a Divisional Director and Specialty Leader, you will anchor a specialty division, drive team performance, and play a key role in shaping and executing the company’s overall growth strategy.

Responsibilities:

  • Lead and manage the specialty division, ensuring alignment with company vision and strategy.

  • Drive business growth by developing and executing strategies for client acquisition and retention.

  • Oversee the design and delivery of innovative insurance and risk solutions within the specialty.

  • Build and maintain senior-level client relationships, acting as a trusted advisor.

  • Represent the company in strategic negotiations with insurers, partners, and industry bodies.

  • Develop and mentor future leaders within the team, ensuring succession and capability building.

  • Monitor financial performance, budgets, and profitability of the division.

  • Collaborate with senior leadership to shape company-wide initiatives and market positioning.

  • Champion operational excellence, compliance, and best practices across the division.

  • Contribute to the company’s overall growth strategy by identifying opportunities for expansion and innovation.

Note:
1. Management Associate programme – Fast Track from Executive to Account Manager
2. Progression is subject to performance

Learning & Development supporting Career Progression:

External Qualification
Study / Training Plan
Remarks
Certificate in General Insurance
• Self Study : Books, Videos, Other Resources
• Online Courses
• Webinars 
• Membership
Compulsory
Certificate in Health Insurance
• Self Study : Books, Videos, Other Resources
• Online Courses
• Webinars 
• Membership
Compulsory
Diploma (ACII,ANZIIF)
• Self Study : Books, Videos, Other Resources
• Online Courses
• Webinars 
• Membership
Essential But Compulsory for MA

Note: Course & Exam Fees will be reimbursed