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While working abroad in Indo China, an employee of one of our clients was struck seriously ill. Unfortunately the medical facilities in that country could not diagnose the problem and the employee was in serious danger. With a life and death emergency developing, our client had little choice but to call us – just before midnight.

We leapt into action immediately, co-ordinating with the Insurer and the Medical Evacuation Service Provider, so that all the paperwork was finalised by the early hours of the morning. Before regular office hours the employee was already in the air on his way back to Singapore and safety.

Because we involved the insurance company immediately they funded the Medevac directly, so our client did not have to arrange funding. The entire claim was settled expeditiously with our client never out of pocket . Best of all, our quick actions ensured that this employee is now back to full health.

 
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